Terms of service

1. The service

birooo provides email on your own domain, file storage and notes for businesses, through a web application and standard mail protocols (IMAP, SMTP).

We may improve or change features over time. We will tell you in advance about any change that removes something you rely on.

2. Your account

The service is meant for businesses and professionals. You must give accurate information when you sign up and keep your passwords and authentication codes safe.

You are responsible for the mailboxes you create and for how the people you give them to use the service.

3. Acceptable use

You may not use birooo to send spam, bulk or unsolicited email, phishing, malware or any content that is illegal or infringes the rights of others.

To protect the delivery of every customer's email, we may limit sending, suspend a mailbox or suspend an account that breaks these rules, if possible after warning you.

4. Free trial, plans and payment

New accounts start with a free trial whose length is shown at sign-up. No payment is taken during the trial.

After the trial, the service continues on the plan you choose, at the prices shown on our pricing page, billed in advance for each period. Prices are shown excluding VAT, which is added where it applies.

If a payment is not made, we may suspend sending and then the account after reminding you.

5. Your data

The email, files and notes you store remain yours. We only process them to provide the service, as described in our privacy policy.

You can export your data with standard mail apps (IMAP) and download your files at any time while your account is open.

6. Availability

We work to keep birooo available and secure at all times, but we cannot guarantee uninterrupted service. Maintenance is scheduled at quiet hours whenever possible.

7. Cancellation

You can stop using birooo at any time. Cancellation takes effect at the end of the period already paid.

After an account is closed, its data is deleted. Export anything you want to keep before closing it.

8. Liability

To the extent permitted by law, our total liability for any claim related to the service is limited to the amounts you paid us during the twelve months before the claim. We are not liable for indirect losses such as lost profits.

9. Changes and applicable law

We may update these terms. We will notify you of significant changes by email before they take effect.

These terms are governed by Moroccan law. Any dispute that cannot be resolved amicably will be brought before the competent courts of Morocco.

10. Contact

For any question about these terms, write to hello@birooo.com.